Internal Productivity Plugin – UI/UX Redesign
Client
Bank client
Service
Product Design
Year
2023
Redesign of an internal enterprise presentation tool used daily by power users in a high-demand professional environment. The goal was to improve usability and streamline repetitive workflows without removing any existing functionality.
Overview
Redesign of an internal enterprise presentation tool used daily by power users in a high-demand professional environment. The goal was to improve usability and streamline repetitive workflows without removing any existing functionality.
Role & Responsibilities
As the lead designer, I owned the end-to-end UX and UI design process, including:
UX audit and usability analysis of the existing system
Competitive benchmarking across leading productivity and presentation tools
Facilitation of user feedback sessions with internal power users
Definition of new information architecture and interaction structure
UI redesign and workflow optimisation for core user tasks
I worked closely with product and engineering stakeholders to ensure design decisions were aligned with technical constraints and user needs.
Challenge
The interface had grown increasingly difficult to navigate as features were added incrementally without a cohesive structure. Research revealed that:
A small subset of tools accounted for the majority of daily usage, but was buried within a dense, overloaded ribbon
Feature placement did not reflect real-world task sequences, forcing users through unnecessary steps
Excessive visible options created high cognitive load, slowing task completion for repetitive presentation-building workflows
Designing at Scale
Workflow-based grouping — Reorganised tools around actual user tasks rather than feature categories, aligning the interface with natural usage patterns
Progressive disclosure — Limited the number of visible tools to reduce upfront visual complexity, while maintaining full feature access through structured grouping
Hierarchy-driven interface — Reprioritised visual hierarchy to surface frequently used actions and improve scan-ability
Outcome
The redesigned interface shipped with a restructured tool architecture, cleaner ribbon interface, and streamlined workflows for high-frequency tasks — enabling power users to build presentations with fewer steps and less friction.
W —
01
Branding
W —
03
Immersive Experience